Privacy policy

At Santai, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.google.com/search?q=santaicoconutwater.com (the "Site") or purchase our coconut water products. Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services to you.

Personal Information You Provide

We may collect personal information that you voluntarily give to us when you:

• Create an account.

• Place an order for Santai coconut water.

• Sign up for our newsletter.

• Contact our customer service team.

• Participate in promotions or surveys.

This information might include:

• Your name

• Email address

• Mailing address

• Phone number

Automatically Collected Information

When you visit our Site, our servers automatically log standard data sent by your web browser. This includes:

• Your IP address

• Browser type and version

• Operating system

• The website you came from (referral source)

• Pages you visited on our Site

• The time and date of your visit

• Time spent on individual pages

We may also collect information using cookies and similar technologies. You can find more details about our use of cookies in the "Cookies and Tracking Technologies" section below.

2. How We Use Your Information

We use the information we collect for several purposes, including to:

• Process and fulfill your orders for Santai coconut water.

• Provide customer service and support.

• Send marketing communications (only if you've opted in to receive them).

• Improve our coconut water products and services.

• Analyze website usage and identify trends to enhance your experience.

• Detect, prevent, and address technical issues on our Site.

• Comply with legal obligations.

3. Sharing Your Information

We may share your information with certain third parties under specific circumstances.

Service Providers

We may share your information with trusted third-party service providers who help us operate our business. These services include payment processing, shipping your Santai orders, providing customer support, and assisting with marketing efforts. These providers are only given the information they need to perform their specific functions and are obligated to protect your information.

Business Transfers

If Santai is involved in a merger, acquisition, or the sale of all or a portion of its assets, your information may be transferred as part of that business transaction.

Legal Requirements

We may disclose your information if we are required to do so by law, or in response to valid requests by public authorities (like a court order or government agency).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. Cookies are small data files that may contain an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

• Essential cookies: These are necessary for the basic functioning of the Site.

• Preference cookies: These help the Site remember your settings and preferences.

• Analytics cookies: These help us understand how visitors interact with our Site, so we can improve its performance.

• Marketing cookies: These track your Browse habits to help us deliver more relevant advertising.

Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can usually configure your browser to reject all cookies or to notify you when a cookie is being sent. However, please note that if you reject cookies, you may still use our Site, but some features and functionalities might be limited.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no Internet transmission is ever completely secure or error-free. In particular, emails sent to or from the Site may not be secure, so you should be careful about what information you send us via email.

6. Data Retention

We will retain your information for as long as your account is active, or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have specific rights regarding your personal information. These may include:

• Access: The right to request copies of your personal information we hold.

• Rectification: The right to request correction of information you believe is inaccurate or incomplete.

• Erasure: The right to request the deletion of your personal information under certain circumstances.

• Restriction: The right to request we limit the processing of your personal information.

• Portability: The right to request we transfer your personal information to another organization.

• Objection: The right to object to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect or maintain information from anyone under the age of 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Site, you consent to such transfers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or your Santai coconut water experience, please contact us at: contact@santaicoconut.com